An Analytical Framework for Joint vs Separate Decisions by Couples in Choice Experiments: The Case of Coastal Water Quality in Tobago

This paper offers an analytical framework for analyzing joint and separate decisions by couples in the context of choice experiments for nonmarket valuation. It reports results from an attribute-based stated preference study in which members of couples are asked to conduct a choice-experiment first individually and then jointly. The choice context was the selection of which beach to visit while on vacation in Tobago. Available alternatives differed in attributes related to coastal water and beach quality such as level of coastal development and fish abundance. Tests of preference equality are reported and structured so as to identify the intra-couple decision-making patterns under taste heterogeneity with both finite and continuous mixed logit. Results from the latter suggest that women’s preferences are found to be predominant in the joint choice-experiment. Results suggest caution in using individual choice rather than joint couple choice when valuing quality changes impacting on couple activities, such as water and beach quality in Tobago, and call for further research on the topic.     

Delivering Customer-Oriented Behaviour through Empowerment: An Empirical Test of HRM Assumptions

Organizational initiatives to strengthen customer orientation among front-line service workers abound, and have led many commentators to speak of the reconstitution of service work. These interventions rest on managers' assumptions about what engenders the desired customer-oriented behaviours among employees. We evaluate those assumptions in the context of a major change initiative in a supermarket firm. The logic of the programme mirrors key precepts in the contemporary management literature. These are that management behaviour, job design and values-based training can produce a sense of empowerment among employees, and that empowerment will generate prosocial customer-oriented behaviour. Using data from a large scale employee survey, we test the validity of those assumptions. Employees who perceived management behaviour in a positive light and who had participated in values-based training were more likely to feel empowered (i.e. to have internalized prosocial service values and to feel a sense of competence and autonomy on the job). Psychological empowerment was, in turn, positively related to the customer-oriented behaviour of workers. This study, therefore, provides support for key assumptions underlying HRM theory and practice in services.     

On the design of cooperative vendors’ networks in retail food supply chains: a logistics-driven approach

This paper explores the impact of the adoption of a cooperative approach on retail food supply chains, whose performances are strongly affected by the daily planning of deliveries from vendors. This approach requires a horizontal communication among vendors, and might result in minimising the overall transport costs. Nevertheless, the proper trade-off between costs and return is hard to be foreseen. Building on existing studies, this paper investigates the benefits and the opportunities deriving from the vendors’ collaboration on the delivery process. We provide a decision support tool using an integer linear programming model to explore in a what-if multi-scenario analysis the trade-off between competitive and cooperative delivery regimes. The distribution of order release and fleet availability couple with the geography of the network, allowing for the identification of thresholds of mutual convenience in shifting from a competitive to a cooperative regime. Our methodology, applied to a case study from a regional retailer supply chain, highlights evident benefits, which are sometimes up to 40% of the overall costs, for the retailer, the carriers, and the vendors. Furthermore, accounting for those costs, the tool identifies, for a given supply chain, who actually gains from the collaboration and what those gains are.     

Technology and the firm

The globalization of the economy is a process driven by the enterprise. As enterprises form networks of alliances they tend to create huge oligopolistic structures on a global scale. Although these global enterprises are not subject to national norms, it is evident that a new alliance is growing up between the enterprise and the state. In the context of fierce international competition, enterprises need the support of the state, which is able to ensure that its 'national champions' enjoy optimum conditions for development; in return, successful enterprises are the state's best guarantee of national independence. But through this alliance the enterprise has acquired a totally new legitimacy, approaching that formerly reserved for the state, while the state finds itself engaged in global economic competition, which lacks adequate regulatory procedures. There is also a growing disassociation between globalized economic power on one hand, and political power conjned within national borders, on the other. There is a need to formulate a new regulatory framework, in order to overcome a situation where actors representing particular interests impose their own rules on actors representing the public interest. Such a framework would encourage the emergence of a transnational civilian society able to mobilize itself in the face of global economic, technological and environmental problems.     

Hierarchical Modelling of Disparities in Preferences for Redistribution*

We evaluate the magnitude of the disparities in the demand for redistribution across European countries and American states during the 2000s. Modelling the demand for redistribution in a multilevel framework, we identify the determinants that contribute the most in predicting support for redistribution. We observe that individual characteristics and contextual variables are associated with demand for redistribution in the same way in Europe and in the US, whereas others exert different influences on the probability of supporting redistribution. We find important differences from some well‐established evidence obtained from data collected for the 1980s and the 1990s.     

Cross-country income convergence revisited

We reassess convergence of income across countries and its determinants. The ergodic distribution of output per worker features multiple modes. In contrast to previous findings, productivity in the long run is unimodal. The long-run distribution of human capital is multimodal.     

Parametric and Non‐Parametric Estimates of Willingness to Pay for Forest Recreation in Northern Ireland: A Discrete Choice Contingent Valuation Study with Follow‐Ups

In this study we show that forest areas contribute significantly to the estimated benefits from outdoor recreation in Northern Ireland. Secondly we provide empirical evidence of the gains in the statistical efficiency of both benefit and parameter estimates obtained by analysing follow‐up responses with Double Bounded interval data analysis. As these gains are considerable, it is clearly worth considering this method in CVM survey design even when moderately large sample sizes are used. Finally we demonstrate that estimates of means and medians of WTP distributions for access to forest recreation show plausible magnitude, are consistent with previous UK studies, and converge across parametric and non‐parametric methods of estimation.     

Eliciting Consumer Preferences for Certified Animal‐Friendly Foods: Can Elements of the Theory of Planned Behavior Improve Choice Experiment Analysis?

Models used in neoclassical economics assume human behavior to be purely rational. On the other hand, models adopted in social and behavioral psychology are founded on the “black box” of human cognition. In view of these observations, this paper aims at bridging this gap by introducing psychological constructs in the well‐established microeconomic framework of choice behavior based on random utility theory. In particular, it combines constructs developed employing Ajzen's theory of planned behavior with Lancaster's theory of consumer demand for product characteristics to explain stated preferences over certified animal‐friendly foods (AFF). To reach this objective, a Web survey was administered in the largest five EU‐25 countries: France, Germany, Italy, Spain, and the United Kingdom. Findings identify some salient cross‐cultural differences between northern and southern Europe and suggest that psychological constructs developed using the Ajzen model are useful in explaining heterogeneity of preferences. Implications for policymakers and marketers involved with certified AFF are discussed.